Shipping Policy

Shipping Policy

Thank you for shopping with us! We are dedicated to providing reliable, transparent shipping services to our customers worldwide. Below are the details and timelines of our shipping policy.

1. Processing & Dispatch Timelines

  • All orders are handled, processed, and prepared for shipment from our fulfillment centers within 1 to 2 business days (excluding weekends and major holidays).

  • Once your package is dispatched, you will automatically receive an email confirmation containing your shipping carrier details and live tracking codes.

2. Shipping & Delivery Estimates

We offer standard tracked international shipping to connect our products to destinations globally.

Shipping Method Dispatch/Processing Time Estimated Delivery Window
Standard Tracked International 1 – 2 Business Days 7 – 12 Business Days

Please Note: These delivery windows are estimates based on normal operating volumes. Occasional delays may occur during peak holiday seasons (e.g., Black Friday/Cyber Monday), severe weather conditions, or extreme customs inspection delays.

3. Tracking Your Order

Every shipment is fully traceable. Within 48 hours of dispatch, you will receive a tracking link. You can monitor your package’s journey directly on our website or through local courier networks once the parcel arrives in your destination country (e.g., USPS, Royal Mail, Canada Post, Australia Post).

4. Customs, Duties, and Taxes

International shipments may be subject to import taxes, custom duties, or brokerage fees levied by your country’s customs authority.

  • These charges are calculated and collected upon entry to your country and are the sole responsibility of the customer.

  • We recommend checking with your local customs office for specific rules and prospective costs before completing your purchase.

5. Delivery Address Adjustments & Lost Packages

  • Address Corrections: Please verify your delivery address at checkout. Once an order is dispatched (within the 1–2 day window), we cannot modify the shipping route or destination details.

  • Unclaimed/Refused Shipments: If a package is returned to us due to an incorrect address input or refusal to accept local duties, the buyer may be responsible for partial or full restructuring of delivery costs.

6. Need Assistance?

If your package has exceeded the 12-business-day delivery estimate or you require any assistance tracking your shipment, please reach out to our dedicated support team.